1. Introduction
Plastic Shredding Facility Co., Ltd. ("we", "our", or "us"), registered at 2-11-7 Nihonbashi, Chuo-ku, Tokyo 103-0027, Japan, is committed to protecting the privacy of individuals who interact with our website and services. This Privacy Policy explains how we collect, use, disclose, and protect personal information in accordance with applicable Japanese law, including the Act on the Protection of Personal Information (個人情報の保護に関する法律).
By using our website or submitting information to us, you agree to the collection and use of information as described in this policy.
2. Information We Collect
We may collect the following categories of personal information:
- Contact information such as name, email address, and organisation name, provided when you submit an enquiry through our contact form or subscribe to our newsletter.
- Communication records, including the content of messages you send to us via email or through our website.
- Usage data, including information about how you interact with our website, collected automatically through cookies and similar technologies (see Section 6).
- Business information provided in connection with client service engagements, as set out in applicable service agreements.
We do not collect sensitive personal information (such as health data, financial account information, or identification numbers) through our website unless expressly required for a specific service and subject to additional safeguards.
3. How We Use Your Information
We use personal information for the following purposes:
- To respond to enquiries and provide information you have requested.
- To deliver newsletter and editorial updates to subscribers who have opted in.
- To provide and manage services to clients, in accordance with the terms of engagement.
- To maintain and improve our website and services.
- To comply with legal obligations and exercise our legal rights.
We will not use your personal information for purposes other than those stated above without first obtaining your consent, unless required to do so by law.
4. Disclosure of Personal Information
We do not sell, rent, or trade personal information to third parties. We may share personal information in the following limited circumstances:
- With service providers who assist us in operating our website or providing our services, subject to appropriate data protection agreements.
- Where required by applicable law, regulation, or legal process.
- With your explicit consent.
Any third-party service providers who receive personal information are contractually required to process it only for specified purposes and to maintain appropriate security measures.
5. Data Retention
We retain personal information for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Enquiry records are typically retained for a period of three years. Newsletter subscriber data is retained until you unsubscribe. Client service records are retained in accordance with the terms of the relevant engagement and applicable legal requirements.
6. Cookies and Tracking Technologies
Our website uses cookies — small text files placed on your device — to improve user experience and to collect anonymised usage data. We use the following categories of cookies:
- Essential cookies: Required for the basic operation of the website and cannot be disabled.
- Analytics cookies: Used to understand how visitors interact with the website, in order to improve its content and functionality. Data collected is anonymised.
You may configure your browser to refuse cookies or to notify you when cookies are being placed. Please note that disabling cookies may affect the functionality of certain parts of the website.
7. Security
We implement appropriate technical and organisational measures to protect personal information against unauthorised access, loss, or misuse. These measures include encryption of data in transit, restricted internal access to personal data, and regular review of our security practices.
While we take all reasonable steps to protect your information, no system of transmission over the internet is entirely secure. We cannot guarantee the absolute security of data transmitted to us.
8. Your Rights
Under the Act on the Protection of Personal Information, you have the right to:
- Request disclosure of the personal information we hold about you.
- Request correction of inaccurate personal information.
- Request deletion or suspension of use of personal information in certain circumstances.
- Withdraw consent to processing at any time, where processing is based on consent.
To exercise any of these rights, please contact us at contact@plasticshreddingfacility.com. We will respond to requests within a reasonable period and in accordance with applicable law.
9. Contact
If you have any questions or concerns about this Privacy Policy or our handling of personal information, please contact us:
- Company: Plastic Shredding Facility Co., Ltd.
- Address: 2-11-7 Nihonbashi, Chuo-ku, Tokyo 103-0027, Japan
- Email: contact@plasticshreddingfacility.com
- Office hours: Monday to Friday, 9:00–18:00 Japan Standard Time
10. Updates to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "last updated" date at the top of the policy. We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of our website following the posting of changes constitutes acceptance of those changes.